Category Project Management

Recently one of my friends decided it was time to pop the big question to his girlfriend, and had asked for some help in searching out a good company to purchase the engagement ring from. As two web industry folks, our online search quickly turned from excitement into frustration as we started to see a trend in online versions of local and national jewelry stores - poor usability structures and very few mobile/responsive sites. Here's some quick stats to keep in mind from the 2012 Canadian Internet Use Survey:

We hear you. When your site isn't working properly you want it fixed immediately as the interrupted service may potentially harm your business. As your site likely contains numerous modules that are interwoven together to make your functionality unique, it's important to drill down to the cause of the issue as efficiently as possible. Today I'd like to review some of the troubleshooting steps you can take before contacting us (or your developer), and the information we'd love to see to help resolve the issue fast.

I'm a list maker. A big one. There's just something satisfying about crossing items off a list when they're complete. And definitely when it comes to creating a website, there are many opportunities to create lists in every project we do. While both the design and development phases have their own specific and unique requirements, ultimately at the end is when we need to triple check we have included all of the essential elements to make your website or application shine.

It can be tough sometimes for web developers. That beautiful/exciting/inspiring new site that's almost ready to launch looks great and works well in all browsers... except for Internet Explorer. Menus don't align properly, rounded corners disappear, images don't quite fit the same. It's a continual challenge to help IE fit in with the big boys Firefox, Chrome and Safari.

We've just recently made the switch from Active Collab to Open Atrium in the office for our project management and ticketing system. We made the decision to switch based on our needs and the fact that we know Drupal so if we need something that OA doesn't have, we can build it.

The Fuse project management team has been meeting lately with the purpose of refining our project execution process. Now, we had a fairly good general process in place for executing a standard web project, but we found we were shoe-horning Drupal projects into this process. Drupal, as some of you may know, has it's own unique set of development requirements and since 75% of our projects are Drupal based these days, we wanted to optimize that process for Drupal.